Service Solutions
We make it simple.
Our team makes it simple by becoming the primary touchpoint for all of your QSR technology and communication needs. We might be known in the industry as the “headset guys” but we can do so much more.
Our team makes it simple by becoming the primary touchpoint for all of your QSR technology and communication needs. We might be known in the industry as the “headset guys” but we can do so much more.
Optimize the heating and cooling in your facility by managing your systems and their schedules remotely.
Know when customers arrive at and leave the drive-thru with in-ground vehicle detection. Sound complicated? We can even do the installation and saw cuts!
Make process improvement a game with friendly competitions between stores with some of our drive-thru extras.
We can help you identify where key equipment should be place and how it should be wired. Then we’ll create a detailed reference for when service or updating is needed.
Leverage the bandwidth you’re already paying for to reduce your cost for traditional dial-tone phones. Typically we can do this for less than $20/month!
Looking for someone to help you install your vehicle detection system? We can do that! From start to finish, we’ll take care of the concrete cutting and get you going in no time.
Upsale tracking measures how often team members upsell and the percentage of acceptance. We can help you use real and verified data to determine effectiveness of sales programs and promotions.
Don’t send off your headsets to a mystery shop for repair. We have our own highly qualified repair center for all major brands right here in the heart of the Rockies.
Need to create a nice atmosphere? Music can do that! Avoid generic music stations and we’ll help you create a perfect playlist that suits your brand and customers.
Simplify and bundle all of your individual data connections into one easy-to-manage connection. Not sure what this looks like? We’d be happy to talk through the options.
Don’t send your equipment to a mystery shop for repair. We have our own highly qualified repair center for all major brands right here in the heart of the Rockies. Too big to ship? We make service calls too!
No I.T person? No problem! Our IT partners can remotely diagnose software and network issues to reduce installation challenges and delays.
Lock in your cost by covering your headsets, base stations, speakers and microphones. Budget with confidence
Not all music is fair game to play in your store. We can help you make sure the music you’re playing is officially licensed so you can avoid expensive fines.
Measure customer satisfaction by measuring facial reaction. Base customer satisfaction scores on every interaction not the small percentage of completed customer surveys
Is your store a busy place? Team members can receive in-ear alerts when a customer comes through the front door or specific tasks need to be done like taking out the trash or cleaning tables.
Not only do we sell and install security devices and systems, but we can help you with monitoring as well. Keep everything safe and secure even when you’re not around!
When we say our team makes it simple, this means going the extra mile and offering additional benefits to our customers partners. Whether you’re needing flexible financing, extended warranties or equipment installation, we’re here to help.
You name the brand, we can probably install it. But wait, we also always cover our installs with a one-year on-site warranty.
You can buy with confidence with our factory + one-year on-site warranty. No, we’re not crazy, our team just likes to make it simple.
We’re always ready to go the extra mile and if you’re not happy after 90 days, we’ll take it out. For free!
If your equipment stops working, regardless of type make or model, call our team for free troubleshooting at no cost to you.
Avoid equipment down-time with our exchange program. We’ll send you a working headset and you send us the broken one. Yep, it’s that simple.
If you need 3 headsets but your budget is tight. Request flexible invoicing and we will send you the three headsets and bill you one headset a month for three months.
Looking for a bit of financial flexibility? We will happily spread payments out over four months with no interest so you can invest where you need to, when you need to.
If your total project cost is over $3K we can finance your equipment over 36 – 60 months upon a credit approval. Don’t put off major capital improvements, get what you need today.