Service Solutions

We make it simple.

Our team makes it simple by becoming the primary touchpoint for all of your QSR technology and communication needs. We might be known in the industry as the “headset guys” but we can do so much more.

Popular Services

Licensed Music

Licensed Music

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Not all music is fair game to play in your store. We can help you make sure the music you’re playing is officially licensed so you can avoid expensive fines.

Headset Alerts

Headset Alerts

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Is your store a busy place? Team members can receive in-ear alerts when a customer comes through the front door or specific tasks need to be done like taking out the trash or cleaning tables.

Combination Datalines

Combination Datalines

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Simplify and bundle all of your individual data connections into one easy-to-manage connection. Not sure what this looks like? We’d be happy to talk through the options.

VOIP Telephone Service

VOIP Telephone Service

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Leverage the bandwidth you’re already paying for to reduce your cost for traditional dial-tone phones. Typically we can do this for less than $20/month!

Manni Ai

Manni Ai

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Measure customer satisfaction by measuring facial reaction. Base customer satisfaction scores on every interaction not the small percentage of completed customer surveys

Equipment Repair

Equipment Repair

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Don’t send your equipment to a mystery shop for repair. We have our own highly qualified repair center for all major brands right here in the heart of the Rockies. Too big to ship? We make service calls too!

Headset Repair

Headset Repair

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Don’t send off your headsets to a mystery shop for repair. We have our own highly qualified repair center for all major brands right here in the heart of the Rockies.

Sound Design

Sound Design

Custom Radio Stations

Custom Radio Stations

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Need to create a nice atmosphere? Music can do that! Avoid generic music stations and we’ll help you create a perfect playlist that suits your brand and customers.

Remote Energy Management

Remote Energy Management

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Optimize the heating and cooling in your facility by managing your systems and their schedules remotely.

Concrete Saw Cuts

Concrete Saw Cuts

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Looking for someone to help you install your vehicle detection system? We can do that! From start to finish, we’ll take care of the concrete cutting and get you going in no time.

Security Monitoring

Security Monitoring

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Not only do we sell and install security devices and systems, but we can help you with monitoring as well. Keep everything safe and secure even when you’re not around!

Network Snapshot

Network Snapshot

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No I.T person? No problem! Our IT partners can remotely diagnose software and network issues to reduce installation challenges and delays.

Upsell Tracking

Upsell Tracking

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Upsale tracking measures how often team members upsell and the percentage of acceptance. We can help you use real and verified data to determine effectiveness of sales programs and promotions.

Drive Thru Extras

Drive Thru Extras

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Make process improvement a game with friendly competitions between stores with some of our drive-thru extras.

Vehicle Detection

Vehicle Detection

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Know when customers arrive at and leave the drive-thru with in-ground vehicle detection. Sound complicated? We can even do the installation and saw cuts!

Drive Thru Exchange

Drive Thru Exchange

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Lock in your cost by covering your headsets, base stations, speakers and microphones. Budget with confidence

Low Voltage Design

Low Voltage Design

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We can help you identify where key equipment should be place and how it should be wired. Then we’ll create a detailed reference for when service or updating is needed.

Why HighMark?

When we say our team makes it simple, this means going the extra mile and offering additional benefits to our customers partners. Whether you’re needing flexible financing, extended warranties or equipment installation, we’re here to help.

  • Installation of Equipment
    Installation of Equipment

    You name the brand, we can probably install it. But wait, we also always cover our installs with a one-year on-site warranty.

  • On-site Warranty
    On-site Warranty

    You can buy with confidence with our factory + one-year on-site warranty. No, we’re not crazy, our team just likes to make it simple.

  • Money Back Guarantee
    Money Back Guarantee

    We’re always ready to go the extra mile and if you’re not happy after 90 days, we’ll take it out. For free!

  • Live Customer Care
    Live Customer Care

    If your equipment stops working, regardless of type make or model, call our team for free troubleshooting at no cost to you.

  • Headset Exchange Program
    Headset Exchange Program

    Avoid equipment down-time with our exchange program. We’ll send you a working headset and you send us the broken one. Yep, it’s that simple.

  • Flexible Invoicing
    Flexible Invoicing

    If you need 3 headsets but your budget is tight. Request flexible invoicing and we will send you the three headsets and bill you one headset a month for three months.

  • 4 for 4 Financing
    4 for 4 Financing

    Looking for a bit of financial flexibility? We will happily spread payments out over four months with no interest so you can invest where you need to, when you need to.

  • 36 & 60 Month Financing
    36 & 60 Month Financing

    If your total project cost is over $3K we can finance your equipment over 36 – 60 months upon a credit approval. Don’t put off major capital improvements, get what you need today.

Speak with a Specialist Today